Refund policy

ABS-Rx MONEY BACK GUARANTEE AND RETURN POLICY

ABS-Rx is a distributor of American BioSciences’ products to healthcare professionals. All American BioSciences’ products come with a 60-day money back guarantee. This is because their products not only have scientific merit, but each batch has been subject to extensive testing to ensure maximum quality, purity and freshness. American BioSciences’ products are manufactured under the strictest guidelines and made according to the pharmaceutical GMPs (good manufacturing practices.) The facilities that manufacture their supplements are licensed and certified by government regulators in Japan, Australia and the U.S. Our money back guarantee allows you and your clients to have plenty of time to evaluate American BioSciences’ products and experience their benefits. If for any reason you or your clients are not completely satisfied with the results, simply call us and we’ll gladly refund you for product purchased within the last 60 days.* We are so confident in the benefits of these products, this is our commitment to you and your clients’ health.

*Shipping and Handling charges are not refundable.

To start a return, you can contact us at customerservice@abs-rx.com to request a Return Merchandise Authorization number.

If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at customerservice@abs-rx.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received your return. You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@abs-rx.com.